FAQ

Cigarettes Jet is an online store specializing in selling cigarettes from various brands with fast, reliable delivery worldwide.

Yes, we only sell genuine, high-quality cigarettes from trusted brands.

Yes, we provide free shipping on all orders. Check our shipping policy for more details.

Yes, Cigarettes Jet offers delivery to customers all over the world, regardless of location.

Delivery times vary depending on the destination, but typically orders arrive within 6-21 business days.

Yes, all orders come with tracking information that you can use to monitor the progress of your shipment.

We strive to deliver worldwide, but certain countries may have restrictions on tobacco imports. Please check your local regulations before ordering.

We use reliable international couriers to ensure your order arrives safely and on time.

We accept a variety of payment methods, including credit cards, debit cards, and digital wallets for a smooth checkout experience.

Yes, we use secure encryption to protect your payment information and personal data.

Due to the nature of our products, returns are generally not accepted. However, if there is an issue with your order, please contact us, and we’ll work to resolve it.

If your package is delayed or lost in transit, contact our customer support team for assistance. We’ll help track your package and ensure it reaches you.

Yes, customers must be of legal smoking age in their respective countries. Additionally, some countries may have restrictions on importing tobacco products.

Yes, we may require age verification during the ordering process to ensure compliance with legal requirements.